Shipping policy
Shipping Policy
Custom-Made Product
Every MangaPouch hoodie is a **custom-made product**, prepared specifically after your order is placed. Because of this, additional time is required for manufacturing before your order can be shipped.
Manufacturing & Processing
Please allow **7–14 days for manufacturing and processing**. This allows us to prepare and customize your hoodie before it is handed over to the shipping carrier.
Shipping
Once your order has finished manufacturing, please allow an additional **7–14 days for shipping and delivery**.
**Estimated total delivery time: 14–28 days** from the date your order is placed.
Please note that these are estimated timeframes and may vary due to carrier delays, holidays, customs, or other circumstances outside our control. Shopify distinguishes processing/fulfillment time from carrier transit time, so listing them separately helps set clearer expectations. ([Shopify Help Center][1])
Tracking
Once your order has shipped, you will receive a **tracking number by email**. Tracking information may take a short time to update after the package has been handed to the carrier.
Questions
If you have any questions regarding your order or shipping, please contact us at **mangapouch@outlook.com**.